• 
• 

Details

Hits: 253

 

This is one of the most popular and important business management modules. It requires two full days to complete.

Corporate groups are welcome to join on scheduled dates or request exclusive training dates.

 

PHOENIX AFRICA

Customer Relations Management

 

CRM: The Forgotten Business Gear

In this symposium, we train corporate employees in modern CRM best practices, focusing on latest CRM technology, a customer-centric culture, corporate communication and people skills.

·Eliminate management crises

·Improve people skills for your staff

·Dramatically decrease customer grievances and conflicts

·Reduce operational costs

·$$ Increase revenue $$

·$$ Enhance productivity $$

·Increase customer satisfaction

·Retain your loyal customers

·Increase customer life cycles

 

For more information go here:

For this course, symposium dates are open. Request scheduling according to your desired corporate activity plan. Depends on out availability.

This module is booked according to desired, convenient dates for corporate groups. The module has two phases. Phase one lasts two days. Phase Two is a guided CRM implementation schedule, and can take anywhere from a week to two months according to individual corporate plans.

To book this symposium send us an email below.

To check out other symposiums, go here

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

FAQS:

1.How much do symposiums cost? Sh7,900 per person per day.

2.Where are they held? Silver Springs or Safari Park Hotels. We can custom-book an exclusive location for your group on a separate date. Ask us how.

3.When? See our calendar dates under each symposium or request own group exclusive scheduling. Depends on date availability.

4.Who are the trainers? Phoenix Africa consultants with international business management and training experience.

5.What kind of training is this? Applied skills, industry-based quality management and leadership training.

6.Who can attend? Anyone desiring to hone their managerial, resource management and leadership skills should attend. Managers and accountants are especially recommended.

7.What kind of businesses can attend? Any, from health care to manufacturing to communication t to finance and civil service, etc. We train security companies as well.

8.What is required at the training? Just your face and willingness to learn, desire to change and be more productive. Bring a personal laptop if you wish.

9.What about refreshments? All you can eat and drink is provided at the venue.

Phoenix Africa.   A PASSION FOR PEOPLE SKILLS!

 

• < Prev
• Next >